Tuesday, March 1, 2011

Another Coupon Acceptance Policy for Sobeys Grocery Store

This is our grocery store of choice due to the wide selection and high quality produce and meats. We do prefer to support stores who support our habit to live more frugally and there is certainly room for improvement.

Here's the reply to our couponing policy request:



Thank you for contacting Sobeys Customer Care.


Due to the large amount of fraudulent online coupons circulating, Sobeys will not be honouring online coupons at this time. Coupons must be part of a merchandising program between the merchandiser and vendor.

Manufacturer coupons are accepted by stores provided the issuing vendor regulations are met. Each coupon is evaluated on an individual basis by store management. If you have any concerns please feel free to speak with the store manager or franchisee where you shop who will be happy to assist you.

Thank you for the opportunity to serve you.

Helena B
Sobeys Ontario Customer Care
1-888-821-5557
fax: 905-671-5275
http://www.sobeys.ca/
Just Add Sobeys!
There's certainly a discussion here around how couponing will evolve in the future due to 'fraud' behaviours. Should coupons be available on apps and then eliminate the need for paper? For example, X, Y, and Z manufacturers load coupons to National Grocery Coupons App support by major grocery stores and the coupons are available to so many takers? Is this a way to be green and stop fraud? Hmmm.


We love couponing and want to see it's success carry throughout the years. It's very disappointing for so many good coupons to be refused. It seems like such a waste of resources to create these deals if so few people will be able to redeem them.
 
Let us know what you think, we love others opinions!

Monday, February 28, 2011

Zellers Coupon Acceptance Policy - February 2011


We received another reply from our coupon policies queries. Zellers was one of the quickest stores to prived a reply. We like this store, especially when they have bonus HBC reward coupons and of course using the SPC Card to get 10% off most items, including the restaurant, helps to save a bunch of dollars!

The Zellers Coupon Acceptance Policy is as follows:
Thank you for your email inquiring about the Zellers coupon policy.

We would like to inform you that Zellers will accept manufacturer's coupons provided that they contain a barcode and the terms and conditions are fully legible.

The value of the coupon must not exceed the current retail price of the item being purchased. If the coupon states that it is only one per purchase, then you may only use one coupon per purchase.

If the coupon indicates, one per item, then you may use more than one coupon per purchase but only one per item.

We will also accept on-line manufacturer's coupons but only those from the vendor's website. "

Should you require further assistance please contact Zellers Customer Service at 1-888-226-2225 Monday through Saturday 8am to Midnight, Sunday 10am to 9pm EST.

We appreciate your business and look forward to continue serving you at our Zellers stores.

Regards,
Phalguni
Customer Service Representative
Thank you to Zellers for providing a prompt reply.

Sunday, February 27, 2011

Rexall Pharmacies Coupon Acceptance Policy - February 2011


Rexall Pharma Plus is another great store to rack up lots of bonus Air Miles reward miles and they were high on our list of stores to contact for their coupon acceptance policy. This coupon acceptance policy covers all Rexall brand of pharmacies, where some do not accept the Air Miles Rewards Card.

Here's the reply to our query:
Firstly, I wanted to thank you for writing to us here at Rexall head office, as your comments and inquiries are highly valued.


Secondly, to respond to your inquiry, yes Rexall-Pharmaplus locations do indeed accept various types of coupons. The main two types accepted at almost all locations are :
1) manufacturer coupons(i.e. a coupon for an externally vended product such as Coca Cola) or 2) flyer/store related coupons(ie. coupons which can be found in our weekly paper or e-flyer). Whereas the use of flyer coupons are accepted at all locations, the acceptance of manufacturer coupons varies upon store location.
Store coupons are available regularly in our paper flyer, e-flyer, or coupon books, which are available at www.rexall.ca or at any Rexall-Pharmaplus location. In addition to this coupons may not be used in conjunction with one another or in conjunction with any current promotion or sale prices.
If you had any additional questions or concerns regarding these policies, please feel free to call out help desk back at 1-877-378-4100.

I hope this helped answer your questions.

All the best,

Sean
Rexall family of pharmacies
Customer Service

Another simple and easy to understand coupon acceptance policy. Personally, I would like to see more stores accepting the manufacturer coupons. Perhaps more manufacturers need to start using security seals on their coupons so that store clerks know they are real and companies do not fear that they won't be reimbursed. Thanks Rexall for having a coupon acceptance policy in place.

Clearly Contacts: Free Eyeglasses Offer for Ontario on March 1/11 - 10,000 only - Pay S&H


Clearly Contacts Giveaway for Ontario residents starts on March 1st; for the first 10,000 new participants only. Simply visit the Clearly Contacts Facebook Page and click on the "Like" button to receive the discount code: FreeMarch1. Then shop for the style you want and then return on March 1st at 9am EST to buy your glasses and enter the free glasses discount code. Just pay shipping and handling plus any upgrades you require.

Visit the Clearly Contacts Facebook Fan Page to get started!

FREE COFFEE at McDonald's Canada from February 28 thru March 6/11




Visit McDonald’s any time from Feb. 28th – Mar. 6th and find out how great change can taste with a FREE small cup of their Premium Roast coffee. It's made with hand-picked Arabica beans and is fire-roasted for a rich, full-bodied flavour.

Free coffee. All day. Only at McDonald’s.

Not valid with any McCafe® beverage, EVM or Value Picks® offer. Limit one per customer, per visit.
 
http://www.mcdonalds.ca/en/index.aspx

Metro Grocery Stores in Ontario - Coupon Acceptance Policy - February 2011

Since Metro offers the highly sought after Air Miles, we decided to contact this grocery chain next for their coupon acceptance policy. This is valid at Ontario store locations only.

It's short and to the point but doesn't offer nearly as many redemption offers at London Drugs does.

Here's the reply to our contact message:

Thank you for your e-mail.

We accept only one valid coupon on the item purchased. The one coupon redeemed is not valid with any other offer.
We accept coupons issued by our Company and printed from our Company website http://www.metro.ca/ - Ontario. We also accept coupons (which feature our Company logo) for specific offers from http://www.airmiles.ca/ for Bonus Air Miles Reward Miles for our participating Metro Stores.
We do not accept coupons that are printed from the internet from any other websites.

Regards,
Metro Customer Care

There is a new Facebook page for fans to print coupons for Metro Ontario stores as well which came off of one of their newsletters, so hopefully they are included in the above policy.

When Metro (Ontario stores) were still A&P, the coupon policy was much better...allowing for a wider range of coupons to be used. It would be nice for Metro to reconsider other manufacturer coupons that are requested off the Internet, such as Brandsaver.ca, Save.ca and Websaver.ca.

London Drugs Coupon Acceptance Policy - February 2011

With more and more consumers using coupons to make ends meet, we thought we would round up some coupon acceptance policies to help consumers easily identify where they can and cannot use coupons.
The first store on our list was London Drugs in Western Canada, located in Alberta, British Columbia, Manitoba and Saskatchewan. Check the store locator for a location near you.

We contacted London Drugs and this is their reply:
Thank you for your inquiry.
Our policy is as follows:
We do not price match with retailers who require you to have a club card.
The following coupons may be accepted at London Drugs:
 *  Manufacturer's standard coupons
 *  Manufacturer's coupons exclusive to London Drugs
 *  London Drugs issued coupons
Number of coupons accepted:
* More than one coupon may be accepted for a product, if each coupon comes from a different media source and has different UPC codes. The different media sources may include coupons from a newspaper, magazine, internet (maximum of $3 & only one accepted per visit), bottle caps or in-store manufacturer's exclusive coupons.
* Upon redemption of a manufacturer's coupon, applicable taxes apply to the full selling price of the item.  Upon redemption of a retail issued coupon, applicable taxes apply to the net amount of the item.
* If the coupon states taxes included, the manufacturer is meaning, taxes are included in the value of the coupon. Therefore, the customer is still responsible for paying the taxes on the product.
Coupon Acceptance; the following requirements have to be met:
*   Expiry date has not been exceeded
*   Redeemable in Canada
*   The product named on the coupon has been purchased.
*   The size and/or flavor of the item, as stated on the coupon, have been purchased.
*   The required number of items has been purchased.
*   In regards to buy 1 get 1 free, coupons can be used on the item being purchased but coupons can not be used on the free item.
Any coupons you print off your computer, are considered internet coupons and only one will be accepted.
Price Matching Policy
It is required that the retailer be within the market area, have a flyer with the pertinent information from the competitor, must be the exact item (model # etc) the retailer must have stock available of the product. A call will be made to verify stock. We are only required to price match one item at that price, anything over that is at the discretion of Management.  We do not price match prescriptions, one hour photo finishing and internet pricing.
Sincerely,
Lynn
Customer Service Administrator
London Drugs Limited

It's great when companies have addressed the areas of concern and need of their customers. London Drugs has a very fair coupon policy that it is well written and easy for consumers to understand. Thanks London Drugs for taking the time to reply to our query and for developing such a clear cut policy. :)

For our Canadian Coupon Club members who shop at London Drugs, print this out and keep it with your coupons just in case you need to refer to it when shopping! Hope this helps! Have fun saving money!

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