London Drugs Coupon Acceptance Policy - February 2011

With more and more consumers using coupons to make ends meet, we thought we would round up some coupon acceptance policies to help consumers easily identify where they can and cannot use coupons.
The first store on our list was London Drugs in Western Canada, located in Alberta, British Columbia, Manitoba and Saskatchewan. Check the store locator for a location near you.

We contacted London Drugs and this is their reply:

Thank you for your inquiry.

Our policy is as follows:

We do not price match with retailers who require you to have a club card.

The following coupons may be accepted at London Drugs:

 *  Manufacturer's standard coupons
 *  Manufacturer's coupons exclusive to London Drugs
 *  London Drugs issued coupons

Number of coupons accepted:

* More than one coupon may be accepted for a product, if each coupon comes from a different media source and has different UPC codes. The different media sources may include coupons from a newspaper, magazine, internet (maximum of $3 & only one accepted per visit), bottle caps or in-store manufacturer's exclusive coupons.
* Upon redemption of a manufacturer's coupon, applicable taxes apply to the full selling price of the item.  Upon redemption of a retail issued coupon, applicable taxes apply to the net amount of the item.
* If the coupon states taxes included, the manufacturer is meaning, taxes are included in the value of the coupon. Therefore, the customer is still responsible for paying the taxes on the product.

Coupon Acceptance; the following requirements have to be met:

*   Expiry date has not been exceeded
*   Redeemable in Canada
*   The product named on the coupon has been purchased.
*   The size and/or flavor of the item, as stated on the coupon, have been purchased.
*   The required number of items has been purchased.
*   In regards to buy 1 get 1 free, coupons can be used on the item being purchased but coupons can not be used on the free item.

Any coupons you print off your computer, are considered internet coupons and only one will be accepted.

Price Matching Policy

It is required that the retailer be within the market area, have a flyer with the pertinent information from the competitor, must be the exact item (model # etc) the retailer must have stock available of the product. A call will be made to verify stock. We are only required to price match one item at that price, anything over that is at the discretion of Management.  We do not price match prescriptions, one hour photo finishing and internet pricing.

Sincerely,
Lynn
Customer Service Administrator
London Drugs Limited

It's great when companies have addressed the areas of concern and need of their customers. London Drugs has a very fair coupon policy that it is well written and easy for consumers to understand. Thanks London Drugs for taking the time to reply to our query and for developing such a clear cut policy. :)

For our Canadian Coupon Club members who shop at London Drugs, print this out and keep it with your coupons just in case you need to refer to it when shopping! Hope this helps! Have fun saving money!